All videos on ImportIcons.com are Windows Media Video (.wmv) format. For playback, we highly recommend the latest version of Windows Media Player, a FREE download. (See above link.) Windows Media Player 10 has many advanced features that make viewing ImportIcons.com videos even more enjoyable, such as slow motion, full-screen viewing, graphic equalizers, and other options.

To download/view movies, we recommend that you right-click the link (Macintosh: Command-click), and select "Save Target As..." or "Save Link As..." Then save the video to your hard drive.

If you are a member and are experiencing trouble logging in, please read below!

1) Your username and password are case-sensitive. Please be sure that you are entering the correct username and password! Additionally, you must also enter the "secret word" shown in the gray image immediately below the username and password entry fields. If you are receiving the message, "You entered the secret word incorrectly," try going back to the login page and clicking Refresh or Reload on your browser. A new secret word will appear.

2) For security reasons, you must enable cookies in order to log in. This is a security measure ONLY and the cookie does not collect information - it simply allows our server to ensure that you are a valid member.

3) Our security software can and will suspend your username if it detects suspicious use, such as logging in from too many different computers or too many failed attempts to login (incorrect passwords, etc.). This usually occurs if you have shared your password or attempted to hack the site... OR, if you have been the victim of spyware, it is possible that other people have acquired your password and used it, triggering our security software to suspend you. We strongly suggest that all Internet users have antivirus software such as Norton Antivirus or McAfee; and/or anti-spyware software such as Lavasoft AdAware or Spybot, both of which are free downloads.

If you are experiencing further difficulties, e-mail jaxon@importicons.com with the following information:
-- Which website(s) you are having problem(s) with
-- Your username and password
-- The exact error message(s), if any, you are receiving
-- A detailed description of the issue